14 CFR § 259.6 - Posting of Contracts of Carriage, Tarmac Delay Contingency Plans and Customer Service Plans on websites.

---
identifier: "/us/cfr/t14/s259.6"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "14 CFR § 259.6 - Posting of Contracts of Carriage, Tarmac Delay Contingency Plans and Customer Service Plans on websites."
title_number: 14
title_name: "Aeronautics and Space"
section_number: "259.6"
section_name: "Posting of Contracts of Carriage, Tarmac Delay Contingency Plans and Customer Service Plans on websites."
chapter_name: "OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS)"
subchapter_number: "A"
subchapter_name: "ECONOMIC REGULATIONS"
part_number: "259"
part_name: "ENHANCED PROTECTIONS FOR AIRLINE PASSENGERS"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "49 U.S.C. 40101(a)(4), 40101(a)(9), 40113(a), 41702, 41708, 41712, 42301, and 42305."
regulatory_source: "74 FR 69002, Dec. 30, 2009, unless otherwise noted."
cfr_part: "259"
---


# 259.6 Posting of Contracts of Carriage, Tarmac Delay Contingency Plans and Customer Service Plans on websites.

(a) Each U.S. air carrier that has a website and each foreign air carrier that has a website marketed to U.S. consumers, and that is required to adopt a contingency plan for lengthy tarmac delays, shall post its current contingency plan on its website in easily accessible form.

(b) Each U.S. air carrier that has a website and each foreign air carrier that has a website marketed to U.S. consumers, and that is required to adopt a customer service plan, shall post its current customer service plan on its website in easily accessible form.

(c) Each U.S. air carrier that has a website and each foreign air carrier that has a website marketed to U.S. consumers shall post its current contract of carriage on its website in easily accessible form.

[Doc. No. DOT-OST-2010-0140, 76 FR 23165, Apr. 25, 2011]