14 CFR § 381.11 - Refunds.

---
identifier: "/us/cfr/t14/s381.11"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "14 CFR § 381.11 - Refunds."
title_number: 14
title_name: "Aeronautics and Space"
section_number: "381.11"
section_name: "Refunds."
chapter_name: "OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS)"
subchapter_number: "D"
subchapter_name: "SPECIAL REGULATIONS"
part_number: "381"
part_name: "SPECIAL EVENT TOURS"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "49 U.S.C. 40113(a) and 41712."
regulatory_source: "Docket No. 49385, 59 FR 61514, Nov. 30, 1994, unless otherwise noted."
cfr_part: "381"
---


# 381.11 Refunds.

If promised admission to the primary event for which a Special Event Tour was organized is not furnished by the tour operator, at the tour price agreed to before departure (including any increases that the participant has accepted pursuant to § 381.13(a)), the operator must provide each tour participant affected in this way a refund of the total tour price. This refund is to be provided within 14 calendar days after the scheduled return date of the tour.