16 CFR § 1000.3 - Hotline.

---
identifier: "/us/cfr/t16/s1000.3"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "16 CFR § 1000.3 - Hotline."
title_number: 16
title_name: "Commercial Practices"
section_number: "1000.3"
section_name: "Hotline."
chapter_name: "CONSUMER PRODUCT SAFETY COMMISSION"
subchapter_number: "A"
subchapter_name: "GENERAL"
part_number: "1000"
part_name: "COMMISSION ORGANIZATION AND FUNCTIONS"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "5 U.S.C. 552(a)."
regulatory_source: "71 FR 5165, Feb. 1, 2006, unless otherwise noted."
cfr_part: "1000"
---


# 1000.3 Hotline.

(a) The Commission operates a toll-free telephone Hotline by which the public can communicate with the Commission. The number for use in all 50 states is 1-800-638-CPSC (1-800-638-2772).

(b) The Commission also operates a toll-free Hotline by which hearing or speech-impaired persons can communicate with the Commission by teletypewriter. The teletypewriter number for use in all states is 1-800-638-8270.

(c) The Commission also makes available to the public product recall information, its public calendar, and other information through its worldwide Web site at *http://www.cpsc.gov.* The public may also report product hazards or other information to the Commission at its e-mail address: *[email protected].*