18 CFR § 1b.22 - Landowner Helpline.

---
identifier: "/us/cfr/t18/s1b.22"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "18 CFR § 1b.22 - Landowner Helpline."
title_number: 18
title_name: "Conservation of Power and Water Resources"
section_number: "1b.22"
section_name: "Landowner Helpline."
chapter_name: "FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY"
subchapter_number: "A"
subchapter_name: "GENERAL RULES"
part_number: "1b"
part_name: "RULES RELATING TO INVESTIGATIONS"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "15 U.S.C. 717-717z, 3301-3432; 16 U.S.C. 792-828c, 2601-2645; 42 U.S.C. 7101-7352; 49 U.S.C. 60502; 49 App. U.S.C. 1-85 (1988); E.O. 12009, 3 CFR 1978 Comp., p. 142."
regulatory_source: "43 FR 27174, June 23, 1978, unless otherwise noted."
cfr_part: "1b"
---


# 1b.22 Landowner Helpline.

(a) Any person affected by either the construction or operation of a certificated or authorized natural gas project under the Natural Gas Act or by the construction or operation of a project under the Federal Power Act may seek the informal resolution of a dispute by contacting the Commission's Landowner Helpline. The Commission's Landowner Helpline may be reached by calling toll-free at 1-877-337-2237, or by email at *[email protected],* or writing to: Commission's Landowner Helpline, Federal Energy Regulatory Commission, 888 First Street NE., Washington, DC 20426.

(b) Any person who contacts the Landowner Helpline is not precluded from filing a formal action with the Commission if discussions assisted by the Landowner Helpline staff are unsuccessful at resolving the matter. A caller may terminate the use of alternative dispute resolution procedures at any time.

[Order 821, 81 FR 5379, Feb. 2, 2016]