20 CFR § 411.330 - How will SSA evaluate an EN's performance?

---
identifier: "/us/cfr/t20/s411.330"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "20 CFR § 411.330 - How will SSA evaluate an EN's performance?"
title_number: 20
title_name: "Employees' Benefits"
section_number: "411.330"
section_name: "How will SSA evaluate an EN's performance?"
chapter_name: "SOCIAL SECURITY ADMINISTRATION"
part_number: "411"
part_name: "THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "Secs. 702(a)(5) and 1148 of the Social Security Act (42 U.S.C. 902(a)(5) and 1320b-19); sec. 101(b)-(e), Public Law 106-170, 113 Stat. 1860, 1873 (42 U.S.C. 1320b-19 note)."
regulatory_source: "66 FR 67420, Dec. 28, 2001, unless otherwise noted."
cfr_part: "411"
---


# 411.330 How will SSA evaluate an EN's performance?

(a) We will periodically review the results of the work of each EN to ensure effective quality assurance in the provision of services by ENs.

(b) In conducting such a review, we will solicit and consider the views of the individuals the EN serves and the PM which monitors the EN.

(c) ENs must make the results of these periodic reviews available to disabled beneficiaries to assist them in choosing among available ENs.