20 CFR § 411.615 - How will a disputed issue be referred to the PM?

---
identifier: "/us/cfr/t20/s411.615"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "20 CFR § 411.615 - How will a disputed issue be referred to the PM?"
title_number: 20
title_name: "Employees' Benefits"
section_number: "411.615"
section_name: "How will a disputed issue be referred to the PM?"
chapter_name: "SOCIAL SECURITY ADMINISTRATION"
part_number: "411"
part_name: "THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "Secs. 702(a)(5) and 1148 of the Social Security Act (42 U.S.C. 902(a)(5) and 1320b-19); sec. 101(b)-(e), Public Law 106-170, 113 Stat. 1860, 1873 (42 U.S.C. 1320b-19 note)."
regulatory_source: "66 FR 67420, Dec. 28, 2001, unless otherwise noted."
cfr_part: "411"
---


# 411.615 How will a disputed issue be referred to the PM?

The beneficiary or the EN that is not a State VR agency may ask the PM to review a disputed issue. The PM will contact the EN to submit all relevant information within 10 working days. The information should include:

(a) A description of the disputed issue(s);

(b) A summary of the beneficiary's position, prepared by the beneficiary or a representative of the beneficiary, related to each disputed issue;

(c) A summary of the EN's position related to each disputed issue; and

(d) A description of any solutions proposed by the EN when the beneficiary sought resolution through the EN's grievance procedures, including the reasons the beneficiary rejected each proposed solution.