20 CFR § 411.655 - How will the PM refer the dispute to us?

---
identifier: "/us/cfr/t20/s411.655"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "20 CFR § 411.655 - How will the PM refer the dispute to us?"
title_number: 20
title_name: "Employees' Benefits"
section_number: "411.655"
section_name: "How will the PM refer the dispute to us?"
chapter_name: "SOCIAL SECURITY ADMINISTRATION"
part_number: "411"
part_name: "THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "Secs. 702(a)(5) and 1148 of the Social Security Act (42 U.S.C. 902(a)(5) and 1320b-19); sec. 101(b)-(e), Public Law 106-170, 113 Stat. 1860, 1873 (42 U.S.C. 1320b-19 note)."
regulatory_source: "66 FR 67420, Dec. 28, 2001, unless otherwise noted."
cfr_part: "411"
---


# 411.655 How will the PM refer the dispute to us?

The PM has 20 working days from the failure to come to a mutually agreeable solution with an EN to refer the dispute to us with all relevant information. The information should include:

(a) A description of the disputed issue(s);

(b) A summary of the EN's and PM's position related to each disputed issue; and

(c) A description of any solutions proposed by the EN and PM when the EN sought resolution through the PM's grievance procedures, including the reasons each party rejected each proposed solution.