20 CFR § 658.426 - Complaints against the United States Employment Service.

---
identifier: "/us/cfr/t20/s658.426"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "20 CFR § 658.426 - Complaints against the United States Employment Service."
title_number: 20
title_name: "Employees' Benefits"
section_number: "658.426"
section_name: "Complaints against the United States Employment Service."
chapter_name: "EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR"
part_number: "658"
part_name: "ADMINISTRATIVE PROVISIONS GOVERNING THE WAGNER-PEYSER ACT EMPLOYMENT SERVICE"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "Pub. L. 113-128, 128 Stat. 1425 (July 22, 2014); 29 U.S.C. chapter 4B."
regulatory_source: "81 FR 56352, Aug. 19, 2016, unless otherwise noted."
cfr_part: "658"
---


# 658.426 Complaints against the United States Employment Service.

(a) Complaints alleging that an ETA regional office or the National Office has violated ES regulations must be mailed to the Assistant Secretary for Employment and Training, U.S. Department of Labor, Washington, DC 20210. Such complaints must include:

(1) A specific allegation of the violation;

(2) The date of the incident;

(3) Location of the incident;

(4) The individual alleged to have committed the violation; and

(5) Any other relevant information available to the complainant.

(b) The Assistant Secretary or the Regional Administrator as designated must make a determination and respond to the complainant after investigation of the complaint.