24 CFR § 3288.110 - Alternative Process agreements.
---
identifier: "/us/cfr/t24/s3288.110"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "24 CFR § 3288.110 - Alternative Process agreements."
title_number: 24
title_name: "Housing and Urban Development"
section_number: "3288.110"
section_name: "Alternative Process agreements."
chapter_name: "OFFICE OF ASSISTANT SECRETARY FOR HOUSING—FEDERAL HOUSING COMMISSIONER, DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT"
part_number: "3288"
part_name: "MANUFACTURED HOME DISPUTE RESOLUTION PROGRAM"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "42 U.S.C. 3535(d), 5422 and 5424."
regulatory_source: "72 FR 27229, May 14, 2007, unless otherwise noted."
cfr_part: "3288"
---
# 3288.110 Alternative Process agreements.
(a) *Required agreement.* To use the Alternative Process, the manufacturer, retailer, and installer of the manufactured home at issue, as appropriate, must agree:
(1) That there is a defect in the manufactured home;
(2) That the manufacturer, retailer, or installer is responsible for the defect;
(3) That the homeowner is not responsible for the defect;
(4) To engage a neutral to evaluate the dispute and make an assignment of responsibility for correction and repair; and
(5) To notify the homeowner of, and allow the homeowner to be present at, any meetings and to inform the homeowner of the outcome.
(b) *Additional element of agreement.* In addition, the parties should agree to act upon the neutral's assignment of responsibility for correction and repair.