38 CFR § 21.380 - Establishment of qualifications for personnel providing assistance under Chapter 31.

---
identifier: "/us/cfr/t38/s21.380"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "38 CFR § 21.380 - Establishment of qualifications for personnel providing assistance under Chapter 31."
title_number: 38
title_name: "Pensions, Bonuses, and Veterans' Relief"
section_number: "21.380"
section_name: "Establishment of qualifications for personnel providing assistance under Chapter 31."
chapter_name: "DEPARTMENT OF VETERANS AFFAIRS"
part_number: "21"
part_name: "VETERAN READINESS AND EMPLOYMENT AND EDUCATION"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
cfr_part: "21"
---


# 21.380 Establishment of qualifications for personnel providing assistance under Chapter 31.

(a) *General.* Notwithstanding any other provision of law or regulation, VA shall establish qualification standards for VBA personnel providing evaluation, rehabilitation, and case management services to eligible veterans under chapter 31, including:

(1) Counseling Psychologists (CP) or Vocational Rehabilitation Counselors (VRC);

(2) Vocational rehabilitation specialists; and

(3) Other staff providing professional and technical assistance.

(b) *Rehabilitation Act of 1973.* VA shall consider qualification standards established for comparable personnel under the Rehabilitation Act of 1973, when setting agency standards.

(Authority: 38 U.S.C. 3118(c))

[49 FR 40814, Oct. 18, 1984, as amended at 81 FR 26132, May 2, 2016]