# 102-192.50 Responsibilities of agency mail managers.
In addition to carrying out the responsibilities discussed in § 102-192.45—
(a) Establish written policies and procedures to provide timely and cost effective dispatch and delivery of mail and materials;
(b) Ensure agency-wide awareness and compliance with standards and operational procedures established by all service providers used by the agency;
(c) Set policies for expedited mail, mass mailings, mailing lists, and couriers;
(d) Implement cost savings through:
(1) Consolidating and presorting wherever practical, for example, internal and external mail, and consolidation of agency-wide mail operations and official mail facilities; and
(2) Reducing the volume of agency to agency mail whenever possible;
(e) Develop and direct agency programs and plans for proper and cost effective use of transportation, equipment, and supplies used for mail;
(f) Ensure that all facility and program level mail personnel receive appropriate training and certifications to successfully perform their assigned duties;
(g) Promote professional certification for mail managers and mail center employees;
(h) Ensure that expedited mail service providers are used only when authorized by the Private Express Statutes, 39 U.S.C. 601-606;
(i) Establish written policies and procedures to minimize incoming and outgoing personal mail;
(j) Provide guidance to agency representatives who develop correspondence or design mailing materials including Business Reply Mail, letterhead, and mail piece design;
(k) Represent the agency in its relations with service providers, other agency mail managers, and the General Services Administration's Office of Government-wide Policy;
(l) Ensure agency policy incorporates Federal hazardous materials requirements set forth in 49 CFR parts 100 through 185; and
(m) Ensure safety and security requirements specified in §§ 102-192.30 and 102-192.35 are fulfilled.