41 CFR § 105-60.301 - Acknowledging FOIA requests.

---
identifier: "/us/cfr/t41/s105-60.301"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "41 CFR § 105-60.301 - Acknowledging FOIA requests."
title_number: 41
title_name: "Public Contracts and Property Management"
section_number: "105-60.301"
section_name: "Acknowledging FOIA requests."
chapter_number: 105
chapter_name: "GENERAL SERVICES ADMINISTRATION"
part_number: "105-60"
part_name: "60—PUBLIC AVAILABILITY OF AGENCY RECORDS AND INFORMATIONAL MATERALS"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "5 U.S.C. 301 and 552; 40 U.S.C. 486(c)."
regulatory_source: "85 FR 5138, Jan. 29, 2020, unless otherwise noted."
cfr_part: "105-60"
---


# 105-60.301 Acknowledging FOIA requests.

(a) To the extent practicable, GSA shall communicate with requesters electronically via the FOIAonline web portal and/or email.

(b) Upon receipt of a request, GSA shall send requesters an acknowledgement letter within 2 business days containing a brief description of the records sought so requesters may more easily keep track of their requests.

(c) When a request is submitted via FOIAonline, the system automatically generates a tracking number, which allows for easy identification of each request. This tracking number shall be included in the acknowledgement letter.

(d) When GSA receives a request not directly entered by the requester into FOIAonline (*i.e.,* email, fax, standard mail, etc.) the FOIA Requester Service Center shall immediately upload the request into the FOIAonline system and it shall be assigned a tracking number that shall be communicated to the requester.