44 CFR § 62.21 - Claims adjustment.

---
identifier: "/us/cfr/t44/s62.21"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "44 CFR § 62.21 - Claims adjustment."
title_number: 44
title_name: "Emergency Management and Assistance"
section_number: "62.21"
section_name: "Claims adjustment."
chapter_name: "FEDERAL EMERGENCY MANAGEMENT AGENCY, DEPARTMENT OF HOMELAND SECURITY"
subchapter_number: "B"
subchapter_name: "INSURANCE AND HAZARD MITIGATION"
part_number: "62"
part_name: "SALE OF INSURANCE AND ADJUSTMENT OF CLAIMS"
positive_law: false
currency: "2026-03-24"
last_updated: "2026-03-24"
format_version: "1.1.0"
generator: "[email protected]"
authority: "42 U.S.C. 4001  6 U.S.C. 101"
regulatory_source: "43 FR 2573, Jan. 17, 1978, unless otherwise noted. Redesignated at 44 FR 31177, May 31, 1979."
cfr_part: "62"
---


# 62.21 Claims adjustment.

(a) In accordance with the Agreement, the servicing agent shall arrange for the prompt adjustment and settlement and payment of all claims arising from policies of insurance issued under the program. Investigation of such claims may be made through the facilities of its subcontractors or insurance adjustment organizations, to the extent required and appropriate for the expeditious processing of such claims.

(b) All adjustment of losses and settlements of claims shall be made in accordance with the terms and conditions of the policy and parts 61 and 62 of this subchapter.