45 CFR § 1621.3 - Complaints by applicants about denial of legal assistance.

---
identifier: "/us/cfr/t45/s1621.3"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "45 CFR § 1621.3 - Complaints by applicants about denial of legal assistance."
title_number: 45
title_name: "Public Welfare"
section_number: "1621.3"
section_name: "Complaints by applicants about denial of legal assistance."
chapter_name: "LEGAL SERVICES CORPORATION"
part_number: "1621"
part_name: "CLIENT GRIEVANCE PROCEDURES"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "Sec. 1006(b)(1), 42 U.S.C. 2996e(b)(1); sec. 1006(b)(3), 42 U.S.C. 2996e(b)(3); sec. 1007(a)(1), 42 U.S.C. 2996f(a)(1)."
regulatory_source: "72 FR 3954, Jan. 29, 2007, unless otherwise noted."
cfr_part: "1621"
---


# 1621.3 Complaints by applicants about denial of legal assistance.

A recipient shall establish a simple procedure for review of complaints by applicants about decisions to deny legal assistance to the applicant. The procedure shall, at a minimum, provide: A practical method for the recipient to provide applicants with adequate notice of the complaint procedures and how to make a complaint; and an opportunity for applicants to confer with the Executive Director or the Executive Director's designee, and, to the extent practical, with a representative of the governing body. The procedure shall be designed to foster effective communications between the recipient and complaining applicants.