48 CFR § 11.203 - 11.203 Customer satisfaction.

---
identifier: "/us/cfr/t48/s11.203"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "48 CFR § 11.203 - 11.203   Customer satisfaction."
title_number: 48
title_name: "Federal Acquisition Regulations System"
section_number: "11.203"
section_name: "11.203   Customer satisfaction."
chapter_number: 1
chapter_name: "FEDERAL ACQUISITION REGULATION"
subchapter_number: "B"
subchapter_name: "ACQUISITION PLANNING"
part_number: "11"
part_name: "DESCRIBING AGENCY NEEDS"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "40 U.S.C. 121(c); 10 U.S.C. chapter 4 and 10 U.S.C. chapter 137 legacy provisions (see 10 U.S.C. 3016); and 51 U.S.C. 20113."
regulatory_source: "60 FR 48238, Sept. 18, 1995, unless otherwise noted."
cfr_part: "11"
---


# 11.203 11.203   Customer satisfaction.

Acquisition organizations shall communicate with customers to determine how well the requirements document reflects the customer's needs and to obtain suggestions for corrective actions. Whenever practicable, the agency may provide affected industry an opportunity to comment on the requirements documents.