# Briefing on Service Quality Surveys
**AGENCY:**
Postal Rate Commission.
**ACTION:**
Notice of briefing.
**SUMMARY:**
The Commission's Office of the Consumer Advocate (OCA) will host a presentation on aggregated results of recent service quality surveys on Wednesday, May 8, 2002, beginning at 1:30 p.m. (eastern time) at the Commission. Presenters will be University of Southern California students who were part of a class involved in survey administration. The survey results form the basis for an OCA report on quality of postal services. The report and a related library reference (OCA-LR-J-2) were filed with the Commission on March 6, 2002. The Commission will broadcast the presentation over its Web site.
**DATES:**
May 8, 2002.
**ADDRESSES:**
Postal Rate Commission (hearing room), 1333 H Street, NW., Washington, DC 20268-0001, suite 300.
**FOR FURTHER INFORMATION CONTACT:**
Stephen L. Sharfman, General Counsel, Postal Rate Commission, 202-789-6820.
Steven W. Williams,
Secretary.