# Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval; Comment Request; Federal Student Aid (FSA) Feedback System
**AGENCY:**
Federal Student Aid (FSA), Department of Education (ED).
**ACTION:**
Notice.
**SUMMARY:**
In accordance with the Paperwork Reduction Act (PRA) of 1995, the Department is proposing a reinstatement with change of a previously approved information collection request (ICR).
**DATES:**
Interested persons are invited to submit comments on or before February 17, 2026.
**ADDRESSES:**
Written comments and recommendations for proposed information collection requests should be submitted within 30 days of publication of this notice. Click on this link *www.reginfo.gov/public/do/PRAMain* to access the site. Find this information collection request (ICR) by selecting “Department of Education” under “Currently Under Review,” then check the “Only Show ICR for Public Comment” checkbox. *Reginfo.gov* provides two links to view documents related to this information collection request. Information collection forms and instructions may be found by clicking on the “View Information Collection (IC) List” link. Supporting statements and other supporting documentation may be found by clicking on the “View Supporting Statement and Other Documents” link.
**FOR FURTHER INFORMATION CONTACT:**
For specific questions related to collection activities, please contact Carolyn Rose, (202) 453-5967.
**SUPPLEMENTARY INFORMATION:**
The Department is especially interested in public comment addressing the following issues: (1) is this collection necessary to the proper functions of the Department; (2) will this information be processed and used in a timely manner; (3) is the estimate of burden accurate; (4) how might the Department enhance the quality, utility, and clarity of the information to be collected; and (5) how might the Department minimize the burden of this collection on the respondents, including through the use of information technology. Please note that written comments received in response to this notice will be considered public records.
*Title of Collection:* Federal Student Aid (FSA) Feedback System.
*OMB Control Number:* 1845-0141.
*Type of Review:* Reinstatement with change of a previously approved ICR.
*Respondents/Affected Public:* Individual and Households.
*Total Estimated Number of Annual Responses:* 43,200.
*Total Estimated Number of Annual Burden Hours:* 7,344.
*Abstract:* This is a request for a reinstatement with change of the current information collection of the FSA Feedback System, OMB Control 1845-0141. On March 10, 2015, the White House issued a Student Aid Bill of Rights. Among the objectives identified was the creation of a centralized complaint system that is now resident and supported via the Federal Student Aid Feedback System. The purpose of the system is to meet the objective: “Create a Responsive Student Feedback System: The Secretary of Education will create a new website by July 1, 2016, to give students and borrowers a simple and straightforward way to file complaints and provide feedback about federal student loan lenders, servicers, collections agencies, and institutions of higher education. Students and borrowers will be able to ensure that their complaints will be directed to the right party for timely resolution, and the Department of Education will be able to more quickly respond to issues and strengthen its efforts to protect the integrity of the student financial aid programs.”
Brian Fu,
Program and Management Analyst, Office of Chief Data Officer, Office of Planning, Evaluation and Policy Development.