# Agency Information Collection Activities; Proposed Extension of Information Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
**ACTION:**
Notice of availability; request for comments.
**SUMMARY:**
The Department of Labor (DOL) is submitting this the Occupational Safety & Health Administration (OSHA)-sponsored information collection request (ICR) to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995 (PRA). Public comments on the ICR are invited.
**DATES:**
The OMB will consider all written comments that the agency receives on or before May 19, 2026.
**ADDRESSES:**
Written comments and recommendations for the proposed information collection should be sent within 60 days of publication of this notice to *www.reginfo.gov/public/do/PRAMain.* Find this particular information collection by selecting “Currently under 60-day Review—Open for Public Comments” or by using the search function.
Comments are invited on: (1) whether the collection of information is necessary for the proper performance of the functions of the Department, including whether the information will have practical utility; (2) the accuracy of the agency's estimates of the burden and cost of the collection of information, including the validity of the methodology and assumptions used; (3) ways to enhance the quality, utility and clarity of the information collection; and (4) ways to minimize the burden of the collection of information on those who are to respond, including the use of automated collection techniques or other forms of information technology.
**FOR FURTHER INFORMATION CONTACT:**
Nicole Bouchet by telephone at 202-693-0213, or by email at *[email protected].*
**SUPPLEMENTARY INFORMATION:**
This information collection activity will be used to garner customer and stakeholder feedback in accordance with the commitment to improving service delivery. The feedback sought is information that provides useful insights on perceptions and opinions, but are not used as statistical surveys that yield quantitative results that can be generalized to the population of study. These collections will: provide insights into customer or stakeholder perceptions, experiences, and expectations; provide an early warning of issues with service; focus attention on areas where communication, training, or changes, in operations might improve delivery of products or services; provide ongoing, collaborative, and actionable communications between OSHA and its customers and stakeholders.
These collections will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population.
This type of generic clearance for feedback information will not be designed to yield reliably actionable results such as, for example, monitoring trends over time or documenting program performance. Those sorts of data usages require more rigorous designs that address: The target population to which generalizations will be made; the sampling frame; the sample design (including stratification and clustering); the precision requirements or power calculations that justify the proposed sample size; the expected response rate; methods for assessing potential nonresponse bias; the protocols for data collection; and any testing procedures that were or will be undertaken prior fielding the study.
Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results.
This information collection is subject to the PRA. A Federal agency generally cannot conduct or sponsor a collection of information, and the public is generally not required to respond to an information collection, unless the OMB approves it and displays a currently valid OMB Control Number. In addition, notwithstanding any other provisions of law, no person shall generally be subject to penalty for failing to comply with a collection of information that does not display a valid OMB Control Number. See 5 CFR 1320.5(a) and 1320.6.
OSHA seeks PRA authorization for this information collection for three (3) years. OMB authorization for an ICR cannot be for more than three (3) years without renewal. OSHA notes that information collection requirements submitted to the OMB for existing ICRs receive a month-to-month extension while they undergo review.
*Type of Review:* New Information Collection.
*Agency:* DOL—OSHA.
*Title of Collection:* Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.
*OMB Number:* 1218-0NEW.
*Affected Public:* Individuals and Households; Private Sector; not-for-profit institutions; State, Local and Tribal Governments.
*Number of Respondents:* 40,000.
*Number of Responses:* 40,000.
*Annual Burden Hours:* 4,000 hours.
*Annual Respondent or Recordkeeper Cost:* $0.
(Authority: 44 U.S.C. 3507(a)(1)(D).)
Nicole Bouchet,
Senior Paperwork Analyst.