14 CFR § 382.103 - May a carrier leave a passenger unattended in a wheelchair or other device?
---
identifier: "/us/cfr/t14/s382.103"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "14 CFR § 382.103 - May a carrier leave a passenger unattended in a wheelchair or other device?"
title_number: 14
title_name: "Aeronautics and Space"
section_number: "382.103"
section_name: "May a carrier leave a passenger unattended in a wheelchair or other device?"
chapter_name: "OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS)"
subchapter_number: "D"
subchapter_name: "SPECIAL REGULATIONS"
part_number: "382"
part_name: "NONDISCRIMINATION ON THE BASIS OF DISABILITY IN AIR TRAVEL"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "49 U.S.C. 41702 and 41705, Pub. L. 115-254, and Pub. L. 118-63."
regulatory_source: "Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, unless otherwise noted."
cfr_part: "382"
---
# 382.103 May a carrier leave a passenger unattended in a wheelchair or other device?
As a carrier, you must not leave a passenger who has requested assistance required by this subpart unattended by the personnel responsible for enplaning, deplaning, or connecting assistance in a ground wheelchair, boarding wheelchair, or other device, in which the passenger is not independently mobile, for more than 30 minutes. This requirement applies even if another person (*e.g.,* family member, personal care attendant) is accompanying the passenger, unless the passenger explicitly waives the obligation.