29 CFR § 471.11 - What are the procedures for filing and processing a complaint?

---
identifier: "/us/cfr/t29/s471.11"
source: "ecfr"
legal_status: "authoritative_unofficial"
title: "29 CFR § 471.11 - What are the procedures for filing and processing a complaint?"
title_number: 29
title_name: "Labor"
section_number: "471.11"
section_name: "What are the procedures for filing and processing a complaint?"
chapter_name: "OFFICE OF LABOR-MANAGEMENT STANDARDS, DEPARTMENT OF LABOR"
subchapter_number: "D"
subchapter_name: "NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS"
part_number: "471"
part_name: "OBLIGATIONS OF FEDERAL CONTRACTORS AND SUBCONTRACTORS; NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS"
positive_law: false
currency: "2026-04-05"
last_updated: "2026-04-05"
format_version: "1.1.0"
generator: "[email protected]"
authority: "40 U.S.C. 101  Executive Order 13496, 74 FR 6107, February 4, 2009; Secretary's Order No. 7-2009, 74 FR 58834, November 13, 2009; Secretary's Order No. 01-2020."
regulatory_source: "75 FR 28397, May 20, 2010, unless otherwise noted."
cfr_part: "471"
---


# 471.11 What are the procedures for filing and processing a complaint?

(a) *Filing complaints.* An employee of a covered contractor may file a complaint alleging that the contractor has failed to post the employee notice as required by the Executive Order and this part; and/or has failed to include the employee notice clause in subcontracts or purchase orders. Complaints may be filed with the Office of Labor-Management Standards (OLMS) or the Office of Federal Contract Compliance Programs (OFCCP) at 200 Constitution Avenue, NW., Washington, DC 20210, or with any OLMS or OFCCP field office.

(b) *Contents of complaints.* The complaint must be in writing and must include:

(1) The employee's name, address, and telephone number;

(2) The name and address of the contractor alleged to have violated the Executive Order and this part;

(3) An identification of the alleged violation and the establishment or construction work site where it is alleged to have occurred;

(4) Any other pertinent information that will assist in the investigation and resolution of the complaint; and

(5) The signature of the employee filing the complaint.

(c) *Complaint investigations.* In investigating complaints filed with the Department under this section, the Director of OFCCP will evaluate the allegations of the complaint and develop a case record. The record will include findings regarding the contractor's compliance with the requirements of the Executive Order and this part, and, as applicable, a description of conciliation efforts made, corrective action taken, and/or enforcement recommended.