Title 47, Part 64 — Miscellaneous Rules Relating to Common Carriers

Restrictions on indecent telephone message services.

Policies and procedures for provisioning and restoring certain telecommunications services in emergencies.

Policies and procedures for the provision of Wireless Priority Service by wireless service providers.

Definitions and provisions of general applicability.

Jurisdiction.

Provision of services.

Mandatory minimum standards.

[Reserved]

Internet-based TRS provider and TRS program certification.

Furnishing related customer premises equipment.

Provision of hearing aid compatible telephones by exchange carriers.

Enforcement of related customer premises equipment rules.

Establishment of a National Deaf-Blind Equipment Distribution Program.

Internet-based TRS registration.

Numbering directory for Internet-based TRS users.

TRS User Registration Database and administrator.

VRS Access Technology Reference Platform and administrator.

Interoperability and portability.

Administrator requirements.

Applicability of change of default TRS provider rules.

Verification of orders for change of default TRS providers.

Letter of authorization form and content.

Procedures for resolution of unauthorized changes in default provider.

Procedures where the Fund has not yet reimbursed the provider.

Procedures where the Fund has already reimbursed the provider.

Prohibition of default provider freezes.

Compensation for IP Relay.

Compensation for Internet Protocol Captioned Telephone Service.

Compensation for Video Relay Service.

Furnishing of enhanced services and customer-premises equipment.

Consumer information.

Call blocking prohibited.

Restrictions on charges related to the provision of operator services.

Minimum standards for the routing and handling of emergency telephone calls.

Public dissemination of information by providers of operator services.

Definitions.

Informational tariffs.

Operator services for prison inmate phones.

Purpose.

Applicability.

Definitions.

Rules governing the extension of unsecured credit to candidates or persons on behalf of such candidates for Federal office for interstate and foreign common carrier communication services.

Allocation of costs.

Transactions with affiliates.

Cost allocation manuals.

Independent audits.

Annual certification.

Scope.

Purpose.

Investments and expenses.

Definitions.

State notification of election to administer FCC rules.

Verification of orders for telecommunications service.

Letter of agency form and content.

Carrier liability for slamming.

Procedures for resolution of unauthorized changes in preferred carrier.

Absolution procedures where the subscriber has not paid charges.

Reimbursement procedures where the subscriber has paid charges.

Preferred carrier freezes.

Registration requirement.

Delivery restrictions.

Restrictions on billing name and address disclosure.

Public safety answering point do-not-call registry.

—Consortium registration process.

Private entity submissions of robocall violations.

Payphone compensation obligation.

Per-payphone compensation.

Payphone compensation procedures.

State review of payphone entry and exit regulations and public interest payphones.

Right to negotiate.

Expanded interconnection.

Rights and responsibilities of interconnectors.

Definitions.

Limitations on the provision of pay-per-call services.

Termination of pay-per-call and other information programs.

Restrictions on the use of toll-free numbers.

Restrictions on collect telephone calls.

Number designation.

Prohibition on disconnection or interruption of service for failure to remit pay-per-call and similar service charges.

Blocking access to 900 service.

Disclosure and dissemination of pay-per-call information.

Billing and collection of pay-per-call and similar service charges.

Forgiveness of charges and refunds.

Involuntary blocking of pay-per-call services.

Verification of charitable status.

Generation of signalling tones.

Recovery of costs.

Definitions.

Delivery requirements and privacy restrictions.

Restrictions on use and sale of telephone subscriber information provided pursuant to automatic number identification or charge number services.

Customer notification.

Prohibition on transmission of inaccurate or misleading caller identification information.

Effective date.

Private entity submissions of spoofing violations.

Purpose and scope.

Definitions.

Procedures.

Dispute resolution default process.

Frivolous disputes/penalties.

Geographic rate averaging and rate integration.

Nondominant interexchange carrier certifications regarding geographic rate averaging and rate integration requirements.

Basis and purpose.

Terms and definitions.

Obligations of all incumbent independent local exchange carriers.

Basis and purpose.

Definitions.

Use of customer proprietary network information without customer approval.

Approval required for use of customer proprietary network information.

Notice required for use of customer proprietary network information.

Safeguards required for use of customer proprietary network information.

Safeguards on the disclosure of customer proprietary network information.

Notification of customer proprietary network information security breaches.

Definitions.

Retention of call attempt records.

[Reserved]

Reduced recording and retention requirements for qualifying providers under the Safe Harbor.

Safe harbor from intermediate provider service quality standards.

Covered provider rural call completion practices.

Covered provider point of contact.

Registration of Intermediate Providers.

Use of Registered Intermediate Providers.

Intermediate provider service quality standards.

Ringing indication requirements.

Basis and purpose.

Definitions.

Provision of subscriber list information.

Timely basis.

Unbundled basis.

Nondiscriminatory rates, terms, and conditions.

Reasonable rates, terms, and conditions.

Format.

Burden of proof.

Directory publishing purposes.

Record keeping.

Primary advertising classification.

Purpose and scope.

Truth-in-Billing Requirements.

Prohibited agreements and required disclosures.

Scope of limitation.

Effect of state law or regulation.

Restrictions on mobile service commercial messages.

Basis and purpose.

Definitions.

Notification obligations of LECs.

Notification obligations of IXCs.

Timeliness of required notifications.

Unreasonable terms or conditions on the provision of customer account information.

Limitations on use of customer account information.

Definitions.

Reporting and certification requirements.

Basis and purpose.

Definitions.

Use of customer proprietary network information without customer approval.

Approval required for use of customer proprietary network information.

Notice required for use of customer proprietary network information.

Safeguards required for use of customer proprietary network information.

Safeguards on the disclosure of customer proprietary network information.

Notification of customer proprietary network information security breaches.

Definitions.

Incarcerated People's Communications Services rate caps.

Prohibition against Site Commissions.

Ancillary Service Charges.

Incarcerated People's Communications Services interim rate caps.

Communications access for incarcerated people with communication disabilities.

Billing-related call blocking.

Annual reporting and certification requirement.

Taxes and fees.

Per-Call, Per-Connection or Per-Communication Charges.

Flat-Rate Calling.

Minimum and maximum Prepaid Calling and Debit Calling account balances.

Consumer disclosure of Inmate Calling Services rates.

Waiver process.

Interim protections of consumer funds in inactive accounts.

Alternate Pricing Plans.

Purpose.

Definitions.

Administration of the program.

Certification to receive funding.

Eligibility criteria.

Equipment distribution and related services.

Payments to NDBEDP certified programs.

Reporting requirements.

Complaints.

Whistleblower protections.

Definitions.

Caller ID authentication.

Caller ID authentication by intermediate providers.

Caller ID authentication in non-IP networks.

Extension of implementation deadline.

Robocall mitigation and certification.

Exemption.

Line item charges.

Review of Governance Authority Decision to Revoke an SPC Token.

Definitions.

Line separation request submission requirements.

Processing of separation of lines from a shared mobile service contract.

Establishment of mechanisms for submission of line separation requests.

Prohibitions and limitations for line separation requests.

Financial responsibility following line separations.

Notice of line separation availability to consumers.

Employee training.

Protection of the privacy of calls and text messages to covered hotlines.

Compliance date.